G-Shock Reviews

Absolutely love these watches but the website is an actual nightmare, goes back to page 1 all the time and 90% are out of stock why don't you give the option of in stock items I gave up un the end

First time ordering a G-Shock for the first time. However this was on the basis of being a 10% off first purchase, that's why I signed up. Obviously I couldn't use this code, so that's a disappointment.

I have sent a return. It seems no-one knows anything about it. A case of the computer says no.
Update
The return did make it to the warehouse. Never did get any response or help.
The watches are good but customer service poor
Watch 5 stars
Customer service 2 stars

I tried to leave a critical 1 start review on the g-shock.co.uk website, following a recent purchase. But despite confirming my email address, the review never appeared. Looks like the site is censoring critical reviews (as evident by the abundance of glowing 5 star reviews).

My criticism related to two aspects of my shopping experience. First, the watch I bought was labelled as ‘Limited Edition’ for about a week (screenshots saved), which influenced my purchasing decision. Having bought the watch, the ‘limited edition’ labelled disappeared, indicating the watch will soon be available at online discounters (at a cheaper price). Casio are slapping ‘Limited Edition’ on far too many of their G-Shock models these days. Please proceed with caution, before over-paying for a watch on their UK website.

Second, the watch itself is hard to read, due to the absence of anti-reflective coating on the glass. The hands and dial face are also of a similar colour, adding to the poor legibility. The model is the GM-2100B-3AER.

Having been a G-Shock fan for many years, their censorship of genuine, critical product reviews have lost me as a customer!

I found "gshock.com" review here after I purchased an item so I was quite worried. But their customer service was great!!
I took one star off because the address was wrong (when I check my registration it's right address but only the shipping was wrong...) and it caused delivery problem. It was hard to find where to contact for customer service either, that's why 4stars but when I managed to contact, they were so quick to respond and resolve the problem. I was very impressed.